Telecoms

So many acronyms for such a simple concept – UC / UCaaS / PBX / SIP / CCaaS / SBC – and many more besides – yet what we are really describing is a way for people within one organisation to communicate with their customers, partners, suppliers and other organisations.

We believe simple can be powerful. We will work with you to deliver a solution that meets your needs today and supports your plans for the future. Whether the requirement is straightforward or more complex, we provide the right information to help you make an informed decision – and work alongside you to deliver the right solution first time.

We design, implement and support cloud telephony solutions from a range of leading vendors, including Elevate, Microsoft Teams / Dynamics, Zoom and 8×8. This allows us to consult objectively and recommend the right solution for your business. We continually evaluate the market and choose to partner with providers that offer proven technology and strong support. Support is central to how we work at Zinq, and this approach is the preferred option for many organisations today.

We also support a wide range of legacy PBX platforms, including Avaya, Mitel, Cisco, Unify and others, alongside ancillary services such as SIP trunking, call recording and contact centre capabilities.