Intermedia
AI-Powered Business Communications
Elevate helps businesses work faster, respond better, and stay connected—anywhere work happens.
Elevate delivers an AI-powered communications experience that brings voice, video, chat, SMS, and file collaboration into one secure, cloud-based platform. Instead of juggling disconnected tools, your teams get a consistent communication experience that supports productivity, responsiveness, and growth.
The Benefits of Elevate Business Communications
Increased Flexibility and Productivity
Employees collaborate seamlessly from home, the office, or the field—on the devices they already use.
High Reliability
With 99.999% uptime, Elevate helps ensure your business stays reachable and operational.
Lower Operational Costs
Eliminate the expense and complexity of on-premises hardware. No equipment to buy, maintain, upgrade, or replace.
Simplified Scaling and Management
Easily add users, features, or locations as your business grows—without disruption.
Built-In Business Continuity
Stay connected even during power outages or unexpected disruptions, helping protect revenue and customer trust.
AI That Empowers Your Team – Not Replaces Them.
AI Assistants in Elevate work as personal productivity tools, handling time-consuming tasks so employees can focus on higher-value work.
AI Call Recap & AI Meeting Recap
Turn every call and meeting into clear notes, action items, and follow-ups automatically.
Elevate AI Assistant
Get quick answers, create content, and translate text so work moves faster without extra tools.
Work Seamlessly Across Devices.
Desktop App
Desktop App
Make calls, chat, host or join video meetings, and share files directly from your Mac or PC.
Mobile App
Turn any Apple or Android device into a fully featured business communication hub—ideal for remote and mobile teams.
Desk Phone
Preconfigured desk phones connect instantly to Elevate, delivering enterprise-grade calling wherever they’re plugged in.
Elevate – Fully Integrated with Microsoft Teams.
Enterprise Voice Inside Teams
Elevate’s advanced cloud phone and SMS functionality works directly within Microsoft Teams—no additional phone system license required.
A Single App Experience
Users communicate, collaborate, and interact with customers from one familiar Teams interface, reducing friction and training time.
Advanced Call Handling
Capabilities such as call queues, SMS, monitor, whisper, and barge help teams manage high-volume calls efficiently—without leaving Teams.
Additional Capabilities That Extend Value.
Intelligent Archiving
Securely capture and preserve calls, meetings, chats, and SMS conversations to support compliance, dispute resolution, and insight discovery
Company Messaging
Improve responsiveness by enabling customers to reach your business through SMS/MMS on your main or toll-free number.
Toll-Free Calling
Simplify billing with flat-rate pricing, shared minutes, and a single consolidated invoice.
More Responsive Customer Care with Elevate and Contact Center
One Platform for Employees and Customers
Unified Collaboration and Customer Engagement
A unified cloud solution brings employee collaboration and omnichannel customer engagement together in one interface — reducing complexity and improving visibility.
Better Informed, Faster Interactions
Smarter Conversations, Improved Outcomes
A single system helps reduce hold times, improve call effectiveness, and enable employees to resolve issues more efficiently.
